How much of your valuable data is exposed on your network to people that could compromise the security of your proprietary and sensitive data? Regardless of the type of network you are running, the Complete Office™ Support tool can be utilized to secure and protect your valuable data from prying computers.
When servicing a computer, knowing what software is running on what hardware provides the technician with the information they need to repair or upgrade the unit. This is especially important when dealing with servers. This process collects and stores a list of all software and hardware used on a given server.
This optional service is included in the Enhanced and Premium plans. If a problem cannot be resolved remotely, a technician will be dispatched according to the urgency of the problem. On-site support will be offered only after remote services have been unsuccessful.
One of the most time consuming aspects of managing a network is to update or load new software across your network. The Complete Office™ Support tool allows your technician to work with the software vendor to create an automated "script" that performs the update or installation without ever having to touch a computer.
This optional service is included in Premium plan. If a problem cannot be resolved remotely, a technician will be dispatched according to the urgency of the problem. On-site support will be offered only after remote services have been unsuccessful.
While LSI does not act as a policing agent for software licensing, it is our policy to install and support only software that is properly licensed. In order to demonstrate licensing, it is imperative that accurate data be available as to what is installed and running on your systems. The software license inventory provided by Complete Office™ Support provides the necessary information to allow proper license management.